Privacy Policy

Last Updated: July 2026

At Adarsh Oil Mill, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

                 In Short: We collect your name, email, phone, and address to process orders, 
                send invoices, and provide customer support. We never sell your data to third parties.
            

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, shipping/billing address
Order Information: Products purchased, order history, payment details
Account Information: Username, password, preferences
Communication Data: Messages, inquiries, support requests
Technical Data: IP address, browser type, device information, cookies

2. How We Use Your Information

We use your information for the following purposes:

Process and fulfill your orders
Send order confirmations, invoices, and shipping updates
Provide customer support and respond to inquiries
Send newsletters and promotional offers (only with your consent)
Improve our products, services, and website experience
Comply with legal obligations

3. Email Communications

We send the following types of emails:

Email Type	Purpose	Opt-out Available?
Order Confirmation	Confirm purchase and order details	Required
Invoice	Send payment receipts and invoices	Required
Password Reset	Reset account password	Required
Newsletter	Promotions, updates, new products	Yes (unsubscribe link)

4. Data Storage & Security

Your data is stored securely in our database with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

5. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your data (subject to legal requirements)
Opt-out: Unsubscribe from marketing communications
Data Portability: Receive your data in a structured format

To exercise your rights, contact us at:
Email: contact@adarshoilmill.com.np
Phone: +977-9848023150

6. Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.

7. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (e.g., payment processors, delivery partners) solely for order fulfillment.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our website.

This policy was last updated on July 2026.